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Travel Cars-FLOP
Argus Car Hire
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2.3
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Arguscarhire.com is a travel site that compares over 450 car rental services in over 45,000 locations. Great idea poor execution

Design: 2/10
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How does the site look? This parameter evaluates the overall design and gives extra points for any innovative techniques..

A great idea but poorly executed
This company has too many options without the service to back it up that s why it s a flop in our eyes.

The design was simple and easy to navigate we felt that things here were okay.


Navigation: 5/10
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How easy is it to navigate around the site? We tried and tested it out and graded. .

It was a bit tricky to navigate as there were so many steps to search for something specific. We felt the site was better for browsing car rentals which is nice when you re not short on time!

Green Factor: 2/10
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How eco-aware is this site? Does it include information or deals on carbon offsetting? .

Their green page is hidden, which we weren t so happy about but it s there, so we ll give credit where it s due.

Returning Customer: 3/10
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Membership Packages Are there membership deals or packages for returning customers, users and what do they offer? .

From the feedback we got, their customer service is so poor that most customers weren t interested in returning.

Value for Money: 1/10
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What do you get for your money? How competitive are the prices, what can you get for your money and are there bargains to be had by booking online? .

You can find good prices but the problem is that ArgusCarHire.com acts like a middleman so many times there are things lost in communication and people s reservations are ruined (e.g., wrong car, wrong date, wrong price). This is a sure-fire way to turn off customers.

Reservation: 1/10
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Making a booking online How easy is it to make a booking online or to amend an existing booking. How flexible are the search options? .

You can rent a car online but this third party company does the booking for you, so you re not really able to control the details of your reservation, which can be costly later on when it s time to pick up the car.

Destinations: 1/10
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Where can I go? How big a range of pick up locations are there and how does the site help me find the best one for me .

They do offer an impressive array of destinations.

Planning: 2/10
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Planning services and inspiration Does the site offer more than just vehicle rental? Can I plan my trip, get ideas of where to head and view maps online? .

They are not very helpful when it comes to the planning process and to boot, when there are problems they are not accommodating and willing to offer alternative suggestions for problems they re responsible for.

 
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Total Ranking:
2.00/10
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Dozen Travel have put in the mileage to find you the best sites for organizing your overland travel. From online car rentals to route planners, get behind the wheel with Dozen..
Total Rank
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Number of Pages
Design
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Green Factor
Returning Customers
Value for Money
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All (5 years)
 

Web Address: www.ArgusCarHire.com

Country: UK

Parent Company: Argus Car Hire

Launched: 1959

Category: Cars

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Web Address: www.ArgusCarHire.com

Country: UK

Parent Company: Argus Car Hire

Launched: 1959

Category: Cars

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Sixt.com
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Hertz.com
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Vroom Vroom Vroom
Rhino Car Hire
Argus Car Hire
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Rhinocarhire.com
Alamo.com
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