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Rhino Car Hire

2.4

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Site Survey

RhinoCarHire.com is a flashy travel site reminiscent of an indoor playground for kids. The prices are cheap but the service is tacky

Design: 5/10

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How does the site look? This parameter evaluates the overall design and gives extra points for any innovative techniques..

Not our top choice.

They've got potential but at the end of the day the service just doesn t cut it and when you re renting a car, you just don t want to take risks.

We didn t like the design. It was too cluttered and too bright. Not very professional looking at all.

Navigation: 5/10

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How easy is it to navigate around the site? We tried and tested it out and graded. .

Navigation wasn t great as the home page was too cluttered it was easy to get confused and overwhelmed when carrying out simple search.

Green Factor: 2/10

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How eco-aware is this site? Does it include information or deals on carbon offsetting? .

They don t offer green options for car rentals.

Returning Customer: 1/10

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Membership Packages Are there membership deals or packages for returning customers, users and what do they offer? .

If you re looking for few options and average service, you ll probably be one of their returning customers. Otherwise, go elsewhere for more.

Value for Money: 1/10

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What do you get for your money? How competitive are the prices, what can you get for your money and are there bargains to be had by booking online? .

The prices here are good but the service isn t. Therefore, we say that this isn t the best value for your money, but it s certainly not the worst.

Reservation: 0/10

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Making a booking online How easy is it to make a booking online or to amend an existing booking. How flexible are the search options? .

You can rent a car online and they also have online chat options as well as toll free US/UK number to call for assistance. However, it was hard to reach a representative and we spend a good deal of time waiting.

Destinations : 5/10

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Where can I go? How big a range of pick up locations are there and how does the site help me find the best one for me .

They don t offer a competitive number of destinations outside of North America.

Planning: 1/10

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Planning services and inspiration Does the site offer more than just vehicle rental? Can I plan my trip, get ideas of where to head and view maps online? .

They are helpful in the planning process as they have an informative blog as well as a route planner. We felt that this service was really only relevant for UK and US destinations.

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Web Address: www.RhinoCarHire.com

Country: USA

Parent Company: Rhino Car Hire

Launched: N/A

Category: Cars

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